Archived hotel reviews Hotel Crystal

As said by Manuela, the hotel was an excellent choice for a family trip. Both the hotel's transportation connections and the excursion options are excellent. According to Manuela, the staff has been very well trained in how to handle guest complaints. As mentioned by Manuela, the diversity of food and drinks offered was excellent. Manuela found the pool to be of the highest quality. The reviewer thought the rooms were so clean that one could practically eat off the floor.

Category Average rating * Details

• General hotel area 5.8
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness 5
• Location and surroundings 6.0
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 6
  • Distance to the beach -
  • Distance to ski lift 6
• Service 5.5
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints 6
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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