Hotel review for Hotel Iberostar Papagayo

The cleanliness of the room is not very good. The buffet's food was very greasy and the quality was very poor. One cannot complain about the friendliness and helpfulness of the staff. The 'Papagayo' beaches are very far away, about 45 minutes.

Category Average rating * Details

• General hotel area 4.2
  • Condition of the hotel 4
  • General cleanliness of the different areas 3
  • Family friendliness 5
  • Dissability friendliness 5
• Location and surroundings 3.0
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 3
  • Restaurants & Bars in the surrounding area -
  • Other recreational possibilities -
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.3
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 4.5
  • Variety of food & drink 6
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 5
• Room 4.2
  • Cleanliness of rooms (cleaning, change of sheets,...) 3
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Wolfgang in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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