Hotel review for Hotel Iberostar Punta Cana

As mentioned by Stephanie in the hotel review, the hotel was in a good condition. The transportation situation to and from the hotel was very good. In the opinion of the reviewer, the staff's handling of complaints could be improved. The quality and taste of the food are quite good. Stephanie would give the pool at Hotel Iberostar Punta Cana a positive review. The rooms were clean.

Category Average rating * Details

• General hotel area 5.3
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness -
  • Dissability friendliness 6
• Location and surroundings 6.0
  • Shopping possibilities in the surrounding area -
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area -
  • Other recreational possibilities -
  • Distance to the beach 6
  • Distance to ski lift -
• Service 4.8
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 3
• Gastronomy 4.8
  • Variety of food & drink 5
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 6
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Stephanie's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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