Hotel review for Hotel Mercure München City Center

When Egon from Stuttgart visited the hotel it was quite clean and pleasant. They were rather good! As said by Egon, the staff is basically competent and has some ability to communicate in foreign languages. The atmosphere and the furnishings in the dining and bar areas were quite pleasant. Egon reported that the leisure time facilities left to be desired. In Egon's opinion, the room should have been bigger.

Category Average rating * Details

• General hotel area 4.0
  • Condition of the hotel 4
  • General cleanliness of the different areas 5
  • Family friendliness 3
  • Dissability friendliness -
• Location and surroundings 5.5
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.3
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 4.8
  • Variety of food & drink 5
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 3.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 4.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Egon's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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