Hotel review for Hotel Palace Berlin

The overall condition of the hotel was good enough. In Claudia's opinion the choice of restaurants and bars near Hotel Palace Berlin were excellent. The staff's ability to deal with complaints was not impressive. Claudia wrote that the atmosphere and the furnishings in the dining and bar areas were shoddy. Claudia said that the leisure activity offering is more than adequate. In Claudia's opinion, the rooms at Hotel Palace Berlin spick-and-span..

Category Average rating * Details

• General hotel area 4.7
  • Condition of the hotel 4
  • General cleanliness of the different areas 5
  • Family friendliness 5
  • Dissability friendliness -
• Location and surroundings 6.0
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 6
  • Distance to the beach -
  • Distance to ski lift -
• Service 2.3
  • Service (i.e. friendliness, helpfulness, etc.) 1
  • Personell's competence & knowledge of foreign languages 1
  • Check-In procedure 4
  • Dealing with complaints 3
• Gastronomy 4.0
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 4.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds -
• Room 4.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 2

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Claudia's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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