Hotel review for Hotel RIU Palace Maspalomas

The general condition was perfect. As said by Petra & Udo, there are pleasant dining and drinking options near the hotel. According to Petra & Udo, the staff has been very well trained in how to handle guest complaints. In Petra & Udo's opinion, the restaurant is amazingly clean. The leisure time facilities were satisfying. Petra & Udo found the cleanliness of the room to be an absolute plus.

Category Average rating * Details

• General hotel area 5.5
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 4
  • Dissability friendliness 6
• Location and surroundings 4.8
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach 4
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 5.8
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 4.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 3
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Petra & Udo's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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