Hotel review for Hotel RIU Palace Maspalomas

Positive points: The location of the hotel is in Playa del Ingles. The room had view of the dunes. Two very nice pools with Jacuzzy and a massage water. Friendly employees. The quality of the meals at the pool bar was very good.
Negative points:
The seating at dinner was not fixed. The construction of the rooms was not my taste, too low. The beach chairs at the pool were not very thin. The hairdryer in the room was a catastrophe. Very clairaudient room.

Category Average rating * Details

• General hotel area 5.3
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 4
  • Dissability friendliness 5
• Location and surroundings 4.0
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 4
  • Distance to the beach 3
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 4.8
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Pascal in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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