Hotel review for Hotel Serrano Palace

Wir waren für 6 Tage dort und ich kann nur sagen, dass wir rundum zufrieden waren. Der Service war einfach super, die Zimmer 5 Sterne würdig und auch das ausgewogene Büffet war perfekt. Es passiert nicht oft, dass man ein so gutes Hotel zu einem solch humanen Preis findet. Deshalb Daumen hoch und wir werden auf jeden Fall wieder kommen! Wer hier nicht zufrieden ist, der sollte mal schauen woran das liegen kann...

Category Average rating * Details

• General hotel area 6.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness -
• Location and surroundings 5.6
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 5
  • Distance to the beach 6
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach 6
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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