Hotel review for Hotel Serrano Palace

Tabea found the general condition of the hotel left nothing to be desired. According to Tabea the leisure activity options were pretty good. The service at the hotel was excellent. Tabea loved the food. In the reviewer's opinion, the leisure time facilities at Hotel Serrano Palace were good. The rooms at Hotel Serrano Palace are well cleaned.

Category Average rating * Details

• General hotel area 4.8
  • Condition of the hotel 6
  • General cleanliness of the different areas 5
  • Family friendliness 4
  • Dissability friendliness 4
• Location and surroundings 4.8
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 4
  • Distance to the beach 5
  • Distance to ski lift -
• Service 5.7
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 5.5
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Tabea's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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