Hotel review for Arenella Resort

Complessivamente l'hotel é bello, ma il bagno e la camera potrebbero essere arredati meglio. Inoltre la procedutra di registrazione é stata scadente. Per il resto, gastronomia struttura e animazione eccezionale.

Category Average rating * Details

• General hotel area 5.8
  • Condition of the hotel 6
  • General cleanliness of the different areas 5
  • Family friendliness 6
  • Dissability friendliness 6
• Location and surroundings 3.8
  • Shopping possibilities in the surrounding area 2
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 1
  • Other recreational possibilities 5
  • Distance to the beach 6
  • Distance to ski lift -
• Service 3.3
  • Service (i.e. friendliness, helpfulness, etc.) 2
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 2
  • Dealing with complaints 4
• Gastronomy 5.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 5.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 4
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds 6
• Room 4.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 2

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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