Hotel review for Dream Hotel Gran Castillo

Aufgrund der negativen Bewertungen, welche im März eingegangen waren, sind wir besonders "hellhörig" gewesen.
Wir wurden jedoch angenehm überrascht. Das Hotel ist wunderbar, der Service war in jeder Hinsicht schnell, total freundlich und angenehm.
Das Buffet war auch gut - täglich Fisch, Meeresfrüchte und alles was das Herz begehrt. Wer hier meckert sollte am Besten gleich ganz zu Hause bleiben und weiter seine Raviolidosen mampfen...;-)

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness -
  • Dissability friendliness -
• Location and surroundings 5.3
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 6
  • Distance to the beach -
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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