Hotel review for Falkensteiner Grand Spa Hotel Marienbad

The hotel features wheelchair accessibility throughout the resort. Falkensteiner Grand Spa Hotel Marienbad has good transport connections and excursion options. In Stephan's opinion, the guests´complaints were well handled by the hotel´s staff.. According to the hotel review Stephan submitted, the standard of cleanliness of the restaurant was satisfactory. Stephan found that Falkensteiner Grand Spa Hotel Marienbad appears to have given a decent amount of thoughts to the care and entertainment of its younger guests. The bathroom was unexceptional at Falkensteiner Grand Spa Hotel Marienbad.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 5
  • Family friendliness 4
  • Dissability friendliness 5
• Location and surroundings 5.0
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 4
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.3
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 6
  • Dealing with complaints 5
• Gastronomy 4.8
  • Variety of food & drink 5
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds 4
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Stephan's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

Additional information