Hotel review for Gran Hotel Bali

Gran Hotel Bali in Benidorm left something to be desired in the cleanliness department. Near the hotel there are excellent shopping options. Frank found that the staff was able to handle complaints relatively well. In Frank's opinion, the standard of cleanliness of the restaurant was okay. Frank complained that the leisure time facilities were more than deficient. Frank reported that the bathroom was pretty good.

Category Average rating * Details

• General hotel area 3.3
  • Condition of the hotel 5
  • General cleanliness of the different areas 3
  • Family friendliness 2
  • Dissability friendliness -
• Location and surroundings 4.5
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 1
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 3
  • Check-In procedure 5
  • Dealing with complaints 4
• Gastronomy 2.8
  • Variety of food & drink 1
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 1.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 1
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 3.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 3
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Frank's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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