Hotel review for Gran Hotel Playabella

Nachdem wir einige eher negative Bewertungen zum Service an der Bar und im Restaurant gelesen hatten, sind wir mit gemischten Gefühlen in das Hotel gefahren. Wir waren angenehm überrascht. Das Personal war sehr aufmerksam, freundlich und zuvorkommend. Wir hatten AI gebucht. Die Getränke waren hervorragend. Das Essen war schmackhaft bei reichhaltiger Auswahl. Auch unser dritter Urlaub in einem Playa-Hotel war zu unserer vollsten Zufriedenheit.

Category Average rating * Details

• General hotel area 5.5
  • Condition of the hotel 5
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness 5
• Location and surroundings 4.4
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 4
  • Distance to the beach 6
  • Distance to ski lift -
• Service 5.0
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints 5
• Gastronomy 5.0
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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