Hotel review for Gran Hotel la Hacienda

In the reviewer's opinion Gran Hotel la Hacienda is a good hotel for a family holiday. According to the hotel review of Heinz the leisure activity options at Gran Hotel la Hacienda were good. The check-in process was exceptional. Our hotel reviewer gave positive feedback about the food at Gran Hotel la Hacienda. The leisure activity offering is not so good. In the reviewer's opinion, the room size was great.

Category Average rating * Details

• General hotel area 5.8
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 5
  • Dissability friendliness 6
• Location and surroundings 4.8
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 5.2
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 3.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Heinz's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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