Hotel review for Grand Hotel Arenzano

According to Hartmut, this is an OK option for a family holiday. This hotel has adequate transport connections and excursion options. Hartmut reported that the competence of the staff in their ability to communicate in other languages was fair. Hartmut found the pool to be of the highest quality. In the reviewer's opinion, the room size was good.

Category Average rating * Details

• General hotel area 4.3
  • Condition of the hotel 4
  • General cleanliness of the different areas 5
  • Family friendliness 4
  • Dissability friendliness -
• Location and surroundings 5.0
  • Shopping possibilities in the surrounding area -
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities -
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.3
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy -
  • Variety of food & drink -
  • Taste/quality of food & drinks -
  • Atmosphere and interior design of hotel, restaurant & bar -
  • Cleanliness in the restaurant and at the table -
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Hartmut's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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