Hotel review for Hacienda Umbría Del Factor

Falta de agua caliente para ducharse. Nadie informó del problema ni se trató de solucionar. Desayuno de poca calidad. Con poca variedad para escoger. Casi como en una casa de pobres. Aparentemente no había restaurant. Hotel dificil de encontrar, en especial si se llega cuando ha obscurecido.
El hotel tiene unas vistas magníficas. Los empleados son relativamente amables. El hotel es muy limpio. Habitaciones confortables. Se duerme bien

Category Average rating * Details

• General hotel area 4.7
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness -
  • Dissability friendliness 2
• Location and surroundings 2.0
  • Shopping possibilities in the surrounding area 1
  • Availability of public transport & opportunity for excursion 1
  • Restaurants & Bars in the surrounding area 1
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.0
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages -
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 3.3
  • Variety of food & drink 1
  • Taste/quality of food & drinks 2
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool -
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 5.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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