Hotel review for Hotel Bahia Serena

The hotel´s general condition left something to be desired. Hotel Bahia Serena has bad transport connections and excursion options. In line with Horst, the guests´ complaints could be better handled by the staff. Horst complained that there was not enough diversity of food and beverage choices. The beach at Hotel Bahia Serena is pretty nice. According to Horst, the rooms at Hotel Bahia Serena were more than adequately sized.

Category Average rating * Details

• General hotel area 3.0
  • Condition of the hotel 3
  • General cleanliness of the different areas 3
  • Family friendliness 2
  • Dissability friendliness 4
• Location and surroundings 3.2
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 2
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 3
  • Distance to the beach 5
  • Distance to ski lift -
• Service 3.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 3
  • Dealing with complaints 3
• Gastronomy 1.8
  • Variety of food & drink 2
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 1
  • Cleanliness in the restaurant and at the table 1
• Sport, recreation and pool 3.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 4
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds 1
• Room 3.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Horst's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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