Hotel review for Hotel Barcelo Costa Ballena Golf & Spa

In general, Hotel Barcelo Costa Ballena was rather clean. Transportation to and from the hotel is pretty good. In Julian's opinion, the hotel´s staff handled the complaints quite well. Julian reported that the diversity of food and beverage could have been improved. The beach at Hotel Barcelo Costa Ballena is really nice. Julian reported that the bathroom left a lot to be desired.

Category Average rating * Details

• General hotel area 3.7
  • Condition of the hotel 4
  • General cleanliness of the different areas 4
  • Family friendliness 3
  • Dissability friendliness -
• Location and surroundings 3.8
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 4
  • Distance to the beach 4
  • Distance to ski lift -
• Service 3.3
  • Service (i.e. friendliness, helpfulness, etc.) 2
  • Personell's competence & knowledge of foreign languages 3
  • Check-In procedure 4
  • Dealing with complaints 4
• Gastronomy 2.5
  • Variety of food & drink 3
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 2
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 4.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 5
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds -
• Room 3.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Julian's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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