Hotel review for Hotel Ciudad Laurel

Hotel Ciudad Laurel in Cala Millor left something to be desired in the cleanliness department. The leisure activities offered at Hotel Ciudad Laurel are rather bad. As mentioned by Jens, the staff is competent and has the ability to communicate in foreign languages. The level of cleanliness in the restaurant is below average. The amenities and the furnishings in the room at Hotel Ciudad Laurel were above average.

Category Average rating * Details

• General hotel area 4.5
  • Condition of the hotel 5
  • General cleanliness of the different areas 3
  • Family friendliness 5
  • Dissability friendliness 5
• Location and surroundings 4.4
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 3
  • Distance to the beach 4
  • Distance to ski lift -
• Service 5.0
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints 5
• Gastronomy 4.8
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 5.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 6
• Room 4.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 3
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Jens's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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