Hotel review for Hotel Club Santa Lucia

The hotel features wheelchair accessibility throughout the resort. As mentioned by Ralf, the number of restaurants and bars near the hotel is ok. The check-in process was not as smooth as it ought to be. When visited in 5/2007, our reviewer wrote that atmosphere and the furnishings in the dining and bar areas are respectable. The leisure activity offering is not sufficient.

Category Average rating * Details

• General hotel area 4.3
  • Condition of the hotel 4
  • General cleanliness of the different areas 4
  • Family friendliness 4
  • Dissability friendliness 5
• Location and surroundings 3.6
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 3
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 3
  • Distance to the beach 6
  • Distance to ski lift -
• Service 3.5
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 3
  • Check-In procedure 3
  • Dealing with complaints 4
• Gastronomy 3.3
  • Variety of food & drink 3
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 3.8
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 2
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Ralf's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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