Hotel review for Hotel Crowne Plaza Estepona

The hotel's general condition was fantastic. According to Petra, the beach was a bit far from the hotel. The staff's ability to deal with complaints was not impressive. Petra said that the food at Hotel Crowne Plaza Estepona is not good Petra complained that the leisure time facilities were not adequate. Petra reported the bathroom was super.

Category Average rating * Details

• General hotel area 4.7
  • Condition of the hotel 6
  • General cleanliness of the different areas 5
  • Family friendliness 3
  • Dissability friendliness -
• Location and surroundings 1.6
  • Shopping possibilities in the surrounding area 1
  • Availability of public transport & opportunity for excursion 1
  • Restaurants & Bars in the surrounding area 1
  • Other recreational possibilities 2
  • Distance to the beach 3
  • Distance to ski lift -
• Service 3.3
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 3
  • Dealing with complaints 3
• Gastronomy 3.0
  • Variety of food & drink 2
  • Taste/quality of food & drinks 2
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 3.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 2
  • Quality of the beach 3
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 5.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Petra's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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