Hotel review for Hotel Crowne Plaza Estepona

The overall cleanliness was pretty good. There are some bars and restaurants in the hotel's immediate vicinity. The reviewer was impressed by how well the staff of Hotel Crowne Plaza Estepona dealt with guest complaints. Henrik found that Hotel Crowne Plaza Estepona appears to have given minimal attention to making its food and beverage offerings diverse. According to Henrik, the quality of the pool was not very good. The bathroom was inadequate.

Category Average rating * Details

• General hotel area 4.3
  • Condition of the hotel 5
  • General cleanliness of the different areas 4
  • Family friendliness -
  • Dissability friendliness 4
• Location and surroundings 3.6
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 3
  • Distance to the beach 2
  • Distance to ski lift -
• Service 4.2
  • Service (i.e. friendliness, helpfulness, etc.) 3
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 4
  • Dealing with complaints 6
• Gastronomy 3.2
  • Variety of food & drink 3
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 2.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach 1
  • Condition and quality of the pool area 3
  • Child/Day care and/or playgrounds -
• Room 3.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 3
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 2

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Henrik's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

Additional information