Hotel review for Hotel Eden Esplanade

Hotel Eden Esplanade in Puerto de la Cruz was in a rather bad general condition. Peter found the hotel´s surrounding rather bad for shopping. As said by Peter, the staff is basically competent and has some ability to communicate in foreign languages. According to the hotel review of Peter, the food is pretty tasty. The leisure activity offering is not so good. Peter reported that the rooms were large.

Category Average rating * Details

• General hotel area 3.8
  • Condition of the hotel 3
  • General cleanliness of the different areas 5
  • Family friendliness 5
  • Dissability friendliness 2
• Location and surroundings 3.4
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 3
  • Distance to the beach 3
  • Distance to ski lift -
• Service 4.7
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 3.3
  • Variety of food & drink 3
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 3.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach -
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds -
• Room 5.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Peter's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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