Hotel review for Hotel Esperanza Park

The entertainment program, especially the evening shows, the coffee quiz, the always friendly people, the whole atmosphere, the friendly but not obtrusive service, and the neighboring beach pleased us the most! The information TUI-travel assistant who booked us the day trip was partly wrong. The combination of the lunch packets for the day were not appetizing and inappropriate.

Category Average rating * Details

• General hotel area 5.3
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 6
  • Dissability friendliness -
• Location and surroundings 5.0
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area -
  • Other recreational possibilities 4
  • Distance to the beach 6
  • Distance to ski lift -
• Service 5.3
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 5.0
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach 6
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds 6
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Caro in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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