Hotel review for Hotel Fuerte Costa Luz

Beim Frühstück und Abendessen waren längere Wartezeiten und Schlangestehen normal. Die Mitarbeiter reagierten zum Teil überfordert.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 5
  • Dissability friendliness 5
• Location and surroundings 3.6
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 3
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 3
  • Distance to the beach 5
  • Distance to ski lift -
• Service 3.0
  • Service (i.e. friendliness, helpfulness, etc.) 3
  • Personell's competence & knowledge of foreign languages 3
  • Check-In procedure 4
  • Dealing with complaints 2
• Gastronomy 3.8
  • Variety of food & drink 2
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 3.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 3
  • Condition and quality of the pool area 3
  • Child/Day care and/or playgrounds 4
• Room 3.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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