Hotel review for Hotel Giardino

In dire need of refurbishment!
Nothing serious happened since they opened in 1986.
New management is overly profit oriented, customer service has deteriorated the last 2 years.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 5
  • Dissability friendliness -
• Location and surroundings 2.8
  • Shopping possibilities in the surrounding area 2
  • Availability of public transport & opportunity for excursion 2
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 4
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 5
  • Dealing with complaints 3
• Gastronomy 4.8
  • Variety of food & drink 5
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 3.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 3
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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