Hotel review for Hotel Gran Melia Volcan Lanzarote

Diana from Ermenswil states that this hotel is family friendly. According to Diana the leisure activity options were pretty good. In Diana's opinion, the complaints by guests were easily solved by the hotel´s staff. The atmosphere and furnishings in the bar and restaurant areas were very pleasant. Diana found the leisure time activities quite good. In Diana's opinion, the rooms at Hotel Gran Melia Volcan Lanzarote are a good size.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 5
  • Dissability friendliness 5
• Location and surroundings 3.8
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 4
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 4
  • Distance to the beach 3
  • Distance to ski lift -
• Service 5.5
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 5.2
  • Variety of food & drink 4
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 3.8
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach 4
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds 3
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Diana's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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