Hotel review for Hotel Gran Tacande

A wonderful hotel in the best location, friendly staff, very good food, large spacious rooms. Otherwise it bothered us that our room had a connecting door to the next-door double bedroom. It was very loud, because the door was not sealed. After we complained we were promised that the neighboring room would stay empty for the rest of our vacation. This was unfortunately not adhered to. The room was occupied again two days later. This diappointed us.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness -
  • Dissability friendliness 5
• Location and surroundings 4.5
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 3
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.8
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 2
• Gastronomy 5.2
  • Variety of food & drink 6
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 5.2
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Margarete in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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