Hotel review for Hotel Gran Ventana Beach Resort

It is ok when you travel there with many friends or family. But one will find out pretty fast that he is surrounded 90 % by English tourists! The personnel can mostly speak only broken or a little English! Else only Spanish! Else very good service and kind personnel! I would immediately book there again.

Category Average rating * Details

• General hotel area 5.2
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 4
  • Dissability friendliness 5
• Location and surroundings 5.8
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 5
  • Distance to the beach 6
  • Distance to ski lift -
• Service 5.2
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 3
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 5.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 5
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 4.2
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach 6
  • Condition and quality of the pool area 3
  • Child/Day care and/or playgrounds 4
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Karl in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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