Hotel review for Hotel Grand Turquesa Playa

Breakfast: three kinds of flavourless sausage every day and one kind of cheese- without any kind of variation! Juices are heavily diluted. Three kinds of fresh fruit, mostly rotten. Dinner was lukewarm and insipid. Brussel sprouts were served as a "Canarian speciality!" Waiting staff and reception unfriendly, not helpful.

Category Average rating * Details

• General hotel area 4.2
  • Condition of the hotel 4
  • General cleanliness of the different areas 5
  • Family friendliness 3
  • Dissability friendliness 5
• Location and surroundings 2.8
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 4
  • Restaurants & Bars in the surrounding area 2
  • Other recreational possibilities 2
  • Distance to the beach -
  • Distance to ski lift -
• Service 1.5
  • Service (i.e. friendliness, helpfulness, etc.) 1
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 2
  • Dealing with complaints 1
• Gastronomy 1.5
  • Variety of food & drink 1
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 1
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach -
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Dirk in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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