Hotel review for Hotel Grupotel Acapulco Playa

The hotel in Playa de Palma was kept in an excellent condition. This hotel has adequate transport connections and excursion options. The service at the hotel was excellent. Gabi found the cleanliness of the restaurant of Hotel Grupotel Acapulco Playa to be an absolute plus. The beach at Hotel Grupotel Acapulco Playa is really nice. Gabi reported that the rooms were large.

Category Average rating * Details

• General hotel area 5.8
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness 5
• Location and surroundings 5.2
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 4
  • Distance to the beach 6
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 4.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 3
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Gabi's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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