Hotel review for Hotel Hesperia Bilbao

The general condition was perfect. Michael said that transportation to and from the hotel is good. Michael said that checking-in at Hotel Hesperia Bilbao is a cinch! Michael found that Hotel Hesperia Bilbao has given great attention to diversifying its food and beverage offerings. Michael said that the bathroom was very good.

Category Average rating * Details

• General hotel area 5.7
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 5
  • Dissability friendliness -
• Location and surroundings 6.0
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities -
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 5.8
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool -
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 5.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Michael's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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