Hotel review for Hotel Hesperia Lanzarote

This hotel is not family friendly. The number of restaurants and bars around Hotel Hesperia Lanzarote was very overseeable. Hans & Monika complained that the competence of the staff in their ability to communicate in other languages was sub par. In Hans & Monika's opinion, there were diverse food and drinks offered. The leisure activity offering is not so good. Hans & Monika found that the room's amenities and furnishings were quite good.

Category Average rating * Details

• General hotel area 2.7
  • Condition of the hotel 3
  • General cleanliness of the different areas 3
  • Family friendliness 2
  • Dissability friendliness -
• Location and surroundings 2.7
  • Shopping possibilities in the surrounding area 2
  • Availability of public transport & opportunity for excursion -
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities -
  • Distance to the beach 3
  • Distance to ski lift -
• Service 2.5
  • Service (i.e. friendliness, helpfulness, etc.) 2
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 5
  • Dealing with complaints 1
• Gastronomy 4.0
  • Variety of food & drink 4
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 2.7
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 3
  • Condition and quality of the pool area 2
  • Child/Day care and/or playgrounds -
• Room 4.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Hans & Monika's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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