Hotel review for Hotel Kalithea Horizon Royal

The staff was very friendly, helpful, competent and well coached by the restaurant manager Michael Awthullas. The food and service in the restaurant was excellent quality. The staff made sure thad everything was maintained taking away finished with plates. They are making a great succes of this hotel.

Category Average rating * Details

• General hotel area 6.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness 6
• Location and surroundings 4.2
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 3
  • Distance to the beach 5
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 5.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach 5
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds 5
• Room 4.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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