Archived hotel reviews Hotel Kempinski Estepona

Hotel Kempinski Estepona in Estepona left something to be desired in the cleanliness department. The leisure activities offered at Hotel Kempinski Estepona are rather bad. In Theo's opinion, the hotel's staff did not handle the complaints effectively. on the contrary, it is bad! Theo would give the pool at Hotel Kempinski Estepona a positive review. Theo felt the rooms are not cleaned well at all.

Category Average rating * Details

• General hotel area 3.5
  • Condition of the hotel 4
  • General cleanliness of the different areas 3
  • Family friendliness -
  • Dissability friendliness -
• Location and surroundings 3.6
  • Shopping possibilities in the surrounding area 3
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 1
  • Other recreational possibilities 3
  • Distance to the beach 6
  • Distance to ski lift -
• Service 2.5
  • Service (i.e. friendliness, helpfulness, etc.) 3
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 4
  • Dealing with complaints 1
• Gastronomy 3.2
  • Variety of food & drink 3
  • Taste/quality of food & drinks 2
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 3.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach 2
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds -
• Room 4.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 3
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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