Archived hotel reviews Hotel Kieler Kaufmann

In Barbara & Harald opinion, the condition of the hotel was not good enough. According to Barbara & Harald, the transportation to and from Hotel Kieler Kaufmann was satisfactorily available. In the opinion of the reviewer, the staff's handling of complaints was fair. The atmosphere and the furnishings in the dining and bar areas were inferior. In Barbara & Harald opinion, the cleanliness of the room was absolutely insufficient.

Category Average rating * Details

• General hotel area 3.3
  • Condition of the hotel 3
  • General cleanliness of the different areas 2
  • Family friendliness 5
  • Dissability friendliness -
• Location and surroundings 4.0
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 4
  • Restaurants & Bars in the surrounding area -
  • Other recreational possibilities -
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.2
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 4
  • Dealing with complaints 4
• Gastronomy 3.0
  • Variety of food & drink 5
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 2
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool -
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 3.2
  • Cleanliness of rooms (cleaning, change of sheets,...) 1
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 2

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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