Hotel review for Hotel Las Chapas

The hotel's general condition was satisfactory. As mentioned by Karl-Heinz, the number of restaurants and bars near the hotel is ok. The staff has been trained in how to handle guest complaints. Karl-Heinz found the cleanliness of the restaurant to be rather good. The leisure activity offering is not sufficient. Karl-Heinz said that the bathroom was pretty good.

Category Average rating * Details

• General hotel area 4.0
  • Condition of the hotel 4
  • General cleanliness of the different areas 4
  • Family friendliness 4
  • Dissability friendliness 4
• Location and surroundings 3.8
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 3
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 4
  • Dealing with complaints 4
• Gastronomy 3.2
  • Variety of food & drink 3
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 3.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach -
  • Condition and quality of the pool area -
  • Child/Day care and/or playgrounds -
• Room 4.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Karl-Heinz's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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