Hotel review for Hotel Neptuno

The hotel was excellently clean. In Andre's opinion the amount of restaurants and bars near Hotel Neptuno is perfect. Andre commented that the check-in process was extremely smooth. Andre reported that both the quality and taste of the food are really good. Hotel Neptuno children's care and entertainment program leaves to be desired. Andre reported that the amenities and the furnishings in the room were good.

Category Average rating * Details

• General hotel area 5.5
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 4
  • Dissability friendliness 6
• Location and surroundings 6.0
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 6
  • Distance to the beach 6
  • Distance to ski lift -
• Service 5.3
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 4.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach 5
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 3
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Andre's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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