Hotel review for Hotel Neptuno

The overall cleanliness of the hotel was below average. In the opinion of the reviewer, the leisure activity options at Hotel Neptuno were good. Lynn found that the personnel was rather competent and had an acceptable foreign language competence. The atmosphere and the furnishings in the dining and bar areas are decent. Lynn found that Hotel Neptuno appears to have given very little thought to its underage guests. The bathroom was unexceptional at Hotel Neptuno.

Category Average rating * Details

• General hotel area 4.0
  • Condition of the hotel 4
  • General cleanliness of the different areas 4
  • Family friendliness -
  • Dissability friendliness -
• Location and surroundings 4.6
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 3
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach 6
  • Distance to ski lift -
• Service 4.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 4
  • Dealing with complaints 4
• Gastronomy 2.8
  • Variety of food & drink 2
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 4
• Sport, recreation and pool 3.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 4
  • Condition and quality of the pool area 5
  • Child/Day care and/or playgrounds 2
• Room 4.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Lynn's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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