Hotel review for Hotel Playaluna

Meine Mutter hatte im Hallenbereich eine Stufe übersehen und ist gefallen. Nasenbein und Brille waren kaputt. An der Rezeption erhielt ich Watte und Jod und die Belehrung besser aufzupassen. Keine erste HilfeleistungAuch fehlte eine Aufsichtsperson, denn viele Kinder sprangen von den Felsen direk in das Wasser.

Category Average rating * Details

• General hotel area 4.5
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 4
  • Dissability friendliness 4
• Location and surroundings 5.0
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 3.8
  • Service (i.e. friendliness, helpfulness, etc.) 3
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints 2
• Gastronomy 4.5
  • Variety of food & drink 4
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 5
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 3.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach -
  • Condition and quality of the pool area 3
  • Child/Day care and/or playgrounds 3
• Room 4.3
  • Cleanliness of rooms (cleaning, change of sheets,...) 3
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 4

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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