Hotel review for Hotel Principal

The overall condition of the hotel was okay. There is a fantastic choice of restaurants and bars in the hotel´s immediate vicinity. Claude found that the staff has limited competence in handling guests' complaints. In the restaurant and at the tables it was disgusting. The pool was awful. According to Claude, the room's amenities and furnishings were extremely bad.

Category Average rating * Details

• General hotel area 2.5
  • Condition of the hotel 4
  • General cleanliness of the different areas 3
  • Family friendliness 2
  • Dissability friendliness 1
• Location and surroundings 5.8
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 2.8
  • Service (i.e. friendliness, helpfulness, etc.) 3
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 3
  • Dealing with complaints 3
• Gastronomy 1.0
  • Variety of food & drink 1
  • Taste/quality of food & drinks 1
  • Atmosphere and interior design of hotel, restaurant & bar 1
  • Cleanliness in the restaurant and at the table 1
• Sport, recreation and pool 1.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 1
  • Quality of the beach -
  • Condition and quality of the pool area 1
  • Child/Day care and/or playgrounds 1
• Room 1.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 1
  • Size of the rooms 1
  • Furnishing (TV, balcony, safe, etc.) 1
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 1

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Claude's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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