Hotel review for Hotel Puerto Palace

In general, the hotel was kept very clean. The transportation situation to and from Hotel Puerto Palace was quite good. In Harald's opinion, the service at Hotel Puerto Palace was above average. Harald found that there were sufficient food and beverage choices. In the reviewer's opinion, the leisure time facilities at Hotel Puerto Palace were good. The room's amenities and furnishings were satisfactory.

Category Average rating * Details

• General hotel area 5.5
  • Condition of the hotel 5
  • General cleanliness of the different areas 6
  • Family friendliness -
  • Dissability friendliness -
• Location and surroundings 4.0
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 3
  • Other recreational possibilities 3
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.5
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 2
  • Check-In procedure 5
  • Dealing with complaints 6
• Gastronomy 3.5
  • Variety of food & drink 4
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 1
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 4
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Harald's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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