Hotel review for Hotel RIU Ferrara

Dieser Küchengeruch war so penetrant, im Speisesaal waren Dunstschwaden und die Garderobe stank dementsprechend.
Im Bad war eine Lüftung nur "Dekoration" da hat man wohl die Abluftrohre vergessen. Aus hygienischen Gründen sollte der
Direktor auf das Händeschütteln vor dem Abendessen verzichten (ca. 350 Gäste). Außerdem störte uns das Schulterklopfen.
Da das Wetter sehr schön war, wurden wir für vieles entschädigt. Die Außenanlage des Hotels ist nett gestaltet.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 5
  • Dissability friendliness 5
• Location and surroundings 3.5
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 2
  • Other recreational possibilities 2
  • Distance to the beach -
  • Distance to ski lift -
• Service 3.0
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 3
  • Dealing with complaints 1
• Gastronomy 3.5
  • Variety of food & drink 4
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 2.7
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach -
  • Condition and quality of the pool area 2
  • Child/Day care and/or playgrounds 2
• Room 2.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 2
  • Furnishing (TV, balcony, safe, etc.) 2
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 1

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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