Archived hotel reviews Hotel RIU Palace Lanzarote

The hotel seems to be in pretty good condition. Guests can enjoy a great variety of leisure activities and facilities. Indicated by Uwe, the staff handles complaints from its guests well. In Uwe's opinion the food is on the right side of average. The pool is excellent. Uwe reported that the amenities and the furnishings in the room were good.

Category Average rating * Details

• General hotel area 5.3
  • Condition of the hotel 5
  • General cleanliness of the different areas 5
  • Family friendliness 6
  • Dissability friendliness -
• Location and surroundings 4.6
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 4
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 5
  • Distance to the beach 6
  • Distance to ski lift -
• Service 5.5
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints 5
• Gastronomy 4.2
  • Variety of food & drink 4
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 5.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) -
  • Quality of the beach 4
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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