Hotel review for Hotel RIU Palace Macao

All in all simply top class. It's very rare to have no complaints about a package holiday. Everything was simply outstanding- the beach, the pool, the restaurants, everything. The delicious and varied food on offer deserves special mention. We would love to return.

Category Average rating * Details

• General hotel area 6.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness -
• Location and surroundings 5.4
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 6
  • Distance to the beach 6
  • Distance to ski lift -
• Service 6.0
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach 6
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 5
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Axel in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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