Hotel review for Hotel RIU Palace Maspalomas

Ein sehr schönes Hotel mit traumhaften Meer-Dünnenblick, freundliches Personal und gute Service. Leider nur älteren
( Ü 60 ) Gäste zu empfehlen. Alles in allem gut. Unerwartet schlechter Service beim Frühstück auf die Terasse ( fast eine Mensa-Atmosphäre : ständige laute Sortierung des Geschirrs, unaufmerksame Personal, schlechte Kaffequalität ohne Möglichkeit auch gegen Bezahlung was anderes zu bestellen). Keine Möglichkeit das Abendessen auf die Terasse zu servieren.

Category Average rating * Details

• General hotel area 5.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 3
  • Dissability friendliness 5
• Location and surroundings 4.2
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 5
  • Restaurants & Bars in the surrounding area 5
  • Other recreational possibilities 4
  • Distance to the beach 2
  • Distance to ski lift -
• Service 5.3
  • Service (i.e. friendliness, helpfulness, etc.) 5
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 6
  • Dealing with complaints -
• Gastronomy 4.5
  • Variety of food & drink 5
  • Taste/quality of food & drinks 4
  • Atmosphere and interior design of hotel, restaurant & bar 4
  • Cleanliness in the restaurant and at the table 5
• Sport, recreation and pool 3.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 3
  • Quality of the beach 6
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds 1
• Room 4.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 5
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 5

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

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