Hotel review for Hotel RIU Palace Punta Cana

Hotel RIU Palace Punta Cana was very well taken care of. Around the hotel, there are many very nice places to shop. According to Nico, the staff has been very well trained in how to handle guest complaints. Nico found that there was a great diversity of food and beverage choices. The beach is excellent. When Nico visited in 7/2007, the amenities and the furnishings in the room were exceptional.

Category Average rating * Details

• General hotel area 6.0
  • Condition of the hotel 6
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness 6
• Location and surroundings 6.0
  • Shopping possibilities in the surrounding area 6
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 6
  • Distance to the beach 6
  • Distance to ski lift -
• Service 5.5
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 4
  • Check-In procedure 6
  • Dealing with complaints 6
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 6.0
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 6
  • Quality of the beach 6
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds 6
• Room 6.0
  • Cleanliness of rooms (cleaning, change of sheets,...) 6
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This summary was created from Nico's hotel review. Read the original hotel review.
This summary does not influence the hotel’s recommendation rate.

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