Hotel review for Hotel RIU Paraiso Lanzarote Resort

Cockroaches in the hotel facility. Even on the 2nd floor on the balcony. The entire hotel is in need of renovation.
The show room is way too small during the vacations period and not air-conditioned. On the weekend the personnel is too few and as a result, dirty as well.

Category Average rating * Details

• General hotel area 2.7
  • Condition of the hotel 2
  • General cleanliness of the different areas 2
  • Family friendliness 4
  • Dissability friendliness -
• Location and surroundings 4.8
  • Shopping possibilities in the surrounding area 4
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 4
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 4.8
  • Service (i.e. friendliness, helpfulness, etc.) 4
  • Personell's competence & knowledge of foreign languages 5
  • Check-In procedure 5
  • Dealing with complaints 5
• Gastronomy 3.2
  • Variety of food & drink 4
  • Taste/quality of food & drinks 3
  • Atmosphere and interior design of hotel, restaurant & bar 3
  • Cleanliness in the restaurant and at the table 3
• Sport, recreation and pool 4.3
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 4
  • Quality of the beach -
  • Condition and quality of the pool area 4
  • Child/Day care and/or playgrounds 5
• Room 3.5
  • Cleanliness of rooms (cleaning, change of sheets,...) 4
  • Size of the rooms 3
  • Furnishing (TV, balcony, safe, etc.) 4
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 3

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Detlef in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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