Hotel review for Hotel Riu Palace Madeira

The hotel is right on the Atlantic. It was very windy in January, but one could swim and enjoy the sun at the pool.
Meals were never repeated, no matter if it was breakfast or dinner. The variety was good and had good quality.

Category Average rating * Details

• General hotel area 5.7
  • Condition of the hotel 5
  • General cleanliness of the different areas 6
  • Family friendliness 6
  • Dissability friendliness -
• Location and surroundings 5.5
  • Shopping possibilities in the surrounding area 5
  • Availability of public transport & opportunity for excursion 6
  • Restaurants & Bars in the surrounding area 6
  • Other recreational possibilities 5
  • Distance to the beach -
  • Distance to ski lift -
• Service 5.7
  • Service (i.e. friendliness, helpfulness, etc.) 6
  • Personell's competence & knowledge of foreign languages 6
  • Check-In procedure 5
  • Dealing with complaints -
• Gastronomy 6.0
  • Variety of food & drink 6
  • Taste/quality of food & drinks 6
  • Atmosphere and interior design of hotel, restaurant & bar 6
  • Cleanliness in the restaurant and at the table 6
• Sport, recreation and pool 5.5
  • Recreational offer (i.e. Sauna, Tennis, Animation, etc.) 5
  • Quality of the beach -
  • Condition and quality of the pool area 6
  • Child/Day care and/or playgrounds -
• Room 5.8
  • Cleanliness of rooms (cleaning, change of sheets,...) 5
  • Size of the rooms 6
  • Furnishing (TV, balcony, safe, etc.) 6
  • Bathroom, shower, toilet (size, condition, cleanliness, etc.) 6

Hotel review marks: 6 suns = very good … 1 sun = unsatisfactory

This review was originally submitted by Margit in German. Read the original.
This corresponding translation does not influence the hotel’s recommendation rate.

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